After the audit
A list of mechanics, a transfer plan and the list of tills we connect.
Loyalty program implementation follows clear stages, and each ends with a verifiable result. We set up the rules together with your marketer, check receipts at the till and launch one point first. We do not name timelines: they depend on the number of stores, tills and the state of the data, and we give an estimate after the audit.
From audit to launch
- 1
Audit
Goals, stores, current cards and discounts.
- 2
Data transfer
Customers, cards, groups, rules.
- 3
Rules
Mechanics, together with the marketer.
- 4
Tills and receipts
Connection and calculation checks.
- 5
The app
In the store's brand, banners, texts.
- 6
Pilot
One point, we watch the receipts.
- 7
Launch and training
The other points, training, support.
Who does what
| Stage | Our side | Your side |
|---|---|---|
| 1. Audit | We review goals, stores, cards and discounts | You describe the current program and give access to people and data |
| 2. Data transfer | We prepare the load and check the calculation | Export of customers and cards, a person responsible for data |
| 3. Rules | We set up mechanics together with the marketer | The marketer defines the conditions of offers and tiers |
| 4. Tills | We connect the till or the API and check receipts | Access to tills, a store IT specialist |
| 5. The app | Design, banners, texts in Romanian and Russian | Logo, colors, the policy agreed with your lawyer |
| 6. Pilot | We watch receipts and adjust rules | Cashiers and their feedback |
| 7. Launch | We connect the remaining points | The go decision, a message to customers |
| 8. Training and support | We train marketers and cashiers and stay alongside | You name the responsible people |
The result of each stage
After data transfer
Customers and cards are loaded, and the calculation is checked against the old one on real receipts.
After rule setup
Offers and bonuses work on test receipts, and the marketer knows how to change them.
After connecting the tills
Receipts go through the full cycle: identification, calculation, confirmation.
The pilot on one point lets us see real receipts before the mass launch. After launch we train marketers and cashiers and stay close: questions about rules, the till and the app are welcome afterwards too.
What we check in the pilot
- Customer identification by card, phone and code
- Calculation of discounts and bonuses on a real receipt
- Till operation without a connection and resending of receipts
- Messages to the cashier and on the receipt
- The e-receipt and bonuses in the customer app
If something in the pilot does not work as it should, we fix the rules or settings before launching in the other stores.
What is needed and what you get
Needed from the store
- A project owner
- A description of current cards, groups and discounts
- Access to data and tills
- A marketer for the rules
- A logo, colors and texts for the app
You get
- Working rules and transferred customers
- Connected tills with verified receipts
- The app in the store's brand
- A trained team
- A launch on a single point first
Frequently asked questions
Can I start with one store?
Yes. The pilot on one point exists for exactly that: to check rules and receipts before launching in the others.
Will the store's work stop?
No. The till keeps selling, and connection runs in parallel and is checked on test receipts.
Do my programmers have to write anything?
Rules are configured without code. A programmer is needed only to connect a third-party till through the API.